Privacy Policy

Privacy Policy for Amed Villa Management

Last Updated: August 23, 2024

Introduction

Welcome to Amed Villa Management (“we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services in Amed, Bali.

Information We Collect

Personal Information;

• • Name and contact details (email address, phone number, postal address)
  • Passport or ID information for booking verification
  • Payment information
  • Travel dates and preferences
  • Special requests or requirements

Automatically Collected Information;

• • IP address and device information
  • Browser type and settings
  • Booking and browsing history on our website
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

• • Process your villa bookings and reservations
  • Communicate about your stay and provide customer service
  • Send booking confirmations and updates
  • Process payments and refunds
  • Provide personalized services and recommendations
  • Comply with legal obligations
  • Improve our services and marketing efforts

Information Sharing and Disclosure

We may share your information with:

• • Our staff and property managers to facilitate your stay
  • Third-party service providers (payment processors, cleaning services, maintenance)
  • Government authorities when required by law
  • Emergency services if necessary
  • We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to:

• • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Your Rights

You have the right to;

• • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Request a copy of your personal data

Cookies and Tracking Technologies

We use cookies and similar technologies to;

• • Improve website functionality
  • Analyze usage patterns
  • Remember your preferences
  • Provide personalized experiences

You can manage cookie preferences through your browser settings.

Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries outside Indonesia. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Amed Villa Management
Office #3, Amed Square
Amed Main Street, Bali, Indonesia
Email: info@amedvillamanagement.com
Phone: +62 878 5368 1940‬

Governing Law

This Privacy Policy is governed by the laws of Indonesia.